Privacy Policy

Last updated: April 2026

Our Commitment to Your Privacy

The office of Ernie Klassen, Member of Parliament for South Surrey–White Rock, is committed to protecting the personal information of constituents who contact our office. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Privacy Act (Canada).

Information We Collect

We may collect personal information when you:

  • Submit a contact form on this website
  • Call or visit our constituency or Ottawa offices
  • Request constituency assistance (e.g., immigration, passport, benefits)
  • Subscribe to updates or communications from our office

This information may include your name, address, telephone number, email address, and details about your federal government matter.

How We Use Your Information

Your personal information is used solely to provide you with the constituency services you have requested, including:

  • Contacting federal departments and agencies on your behalf
  • Responding to your questions and inquiries
  • Keeping you informed of the progress of your case
  • Sending updates or newsletters (only with your explicit consent)

Disclosure of Information

We will not share your personal information with any third party without your consent, except:

  • Federal departments contacted on your behalf (e.g., IRCC, Service Canada, Veterans Affairs) — only with your written or verbal consent
  • As required by law

Data Retention

We retain constituent records for a reasonable period to allow for follow-up and case resolution. Files are securely disposed of when no longer needed.

Your Rights

You have the right to access, correct, or request deletion of your personal information held by our office. To exercise these rights, contact us at Ernie.Klassen@parl.gc.ca or call 604-678-0220.

Website Analytics

This website may collect basic, anonymized analytics data (page views, browser type) to help us improve the site. No personally identifiable information is collected through analytics.

Contact

If you have questions or concerns about this Privacy Policy, please contact Ernie's constituency office: